Shipping Policy
At Welnik, we are proud to offer FREE shipping on all orders!
Order Processing Times
Please allow 1-3 business days to process and dispatch your order once placed. An order is considered dispatched when handed to our shipping carrier and in transit to your address. During peak seasons and holidays, processing times may extend to up to 7 business days.
Estimated Shipping Times
Once your order has been dispatched, estimated delivery depends on your location:
- US: 20-40 business days
- UK: 23-45 business days
- Australia: 23-46 business days
- Canada: 20-45 business days
- Worldwide: 1-2 months
During busy periods or holidays, shipping carriers may experience delays in transit and tracking updates that are beyond our control. Additionally, international shipments may encounter unexpected customs delays, extending the delivery timeframe.
Order Changes and Accurate Shipping Details
Customers are responsible for providing accurate and complete shipping details at checkout. Incomplete or inaccurate information may cause delays or order cancellation. If our system detects any address issues, we’ll reach out within 3 business days. If we do not receive a response within that time, we reserve the right to cancel the order.
If you need to correct any shipping details, please contact us via our Contact Us page within 24 hours of placing your order. We’ll do our best to accommodate, though we can’t guarantee changes after this timeframe.
Delayed Delivery
We aim to ship orders quickly, but please understand that delivery may occasionally be delayed due to factors beyond our control, such as courier delays, severe weather, or unforeseen issues during transit. If there’s an issue with your order, we’ll keep you updated.
While Welnik cannot guarantee specific delivery dates, we are committed to working with our courier partners to resolve any issues and keep you informed on the status of your order.
Lost or Stolen Packages
If a package is lost or stolen after being handed to our courier, please contact us via our Contact Us page. We recommend also reaching out to the courier directly to file a claim. While Welnik is not liable for lost or stolen packages, we’ll assist you to the best of our ability and, if the package is confirmed lost, may offer a replacement depending on the situation.
Shipping Policy Changes
Welnik reserves the right to modify or update this Shipping Policy at any time. By making a purchase, you indicate acceptance of the latest version of this policy. We encourage you to review this policy periodically for updates.
For any questions, please don’t hesitate to reach out to us via our Contact Us page.